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IT-Toolkit

International and Intercultural Toolkit

by Anniek Orye, Lieve Cuypers 

[ Based on the model of Marshall Rosenberg ]

In some cases, misunderstandings in communication can lead to confusion or conflict. It may happen due to our cultural or social differences. Therefore, the IT-Toolkit model shares a mechanism through which we can achieve effective communication by taking into account other's opinions, and feelings.

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CASE STUDY REFLECTION

Attached you will find my analysis of the situation of a PXL International Student in Ethiopia, and how I consider she avoided some communication problems by applying the IT-Toolkit method. 

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